VFG Roadside specializes in offering many unique services from private label roadside programs to co-branded incremental services. In addition to the turnkey services listed below, VFG Roadside also offers customized programs to meet client specific needs.
- Incremental Dispatch - Offers roadside assistance coverage to client members for a specific trip prior to traveling in a revenue share agreement
- Wholesale Dispatch - Roadside Assistance offered to members at the time of disablement offering client preferred pricing in a revenue share or client paid enhancement benefit
- Service Bureau - Expert call handling for clients looking to improve quality, reduce internal costs, and enhance redundancy
- Trip Planning Fulfillment - Print fulfillment of member trip routing through private label or generic customization
- Private Label - Complete servicing of client’s customers providing Roadside Assistance, Trip Routing Fulfillment and Customer Service on an annual basis
Valor Automobile Roadside Assistance Program Benefits
Available to your group through the Valor Family Group, LLC
Roadside Assistance Services Provided:
• Vehicle Towing • Vehicle Fuel Delivery
• Vehicle Extrication • Vehicle Tire Change
• Vehicle Lock-Out • Vehicle Jump Start
Roadside Assistance Service Includes:
• Telephone roadside dispatch twenty-four hours a day, seven days a week handled by a live agent.
• Three claim limit for each active customer.
• Maximum benefit of $100 for each claim.
• Full road and towing services for all self-propelled, four-wheeled vehicles, trucks and RV’s with a carrying capacity of up to one ton (2000 pounds) designed, licensed, and used for private, on-road to nearest service facility.
• Partial road services for recreational vehicles and trucks with more than four wheels and/or a carrying of more than one ton consisting of starting and gasoline/diesel fuel delivery service only.
• Motorcycles are provided service
Roadside Assistance Service Excludes:
• Service if member is not with the disabled vehicle.
• Transportation for the member to the vehicle for service or from
the vehicle to another destination after service has been rendered
• Service will not be rendered in areas not regularly traveled,
such as vacant lots, beaches, open fields or other places which
would be hazardous for service vehicles to reach.
• Towing of a vehicle off a boat dock or marina.
• Delivery or Repair of tires.
• Installation or Removal of snow tires and chains nor dismounting,
repairing or rotating tires.
• Vehicle’s storage charges.
• Cost of Parts, installation, products, materials, impounding and
additional labor relating to towing.
• Service of any kind on vehicles used for commercial purposes or
using dealer tags. (Note: All trucks in New York have commercial
license plates whether they are used for business or private use.
If the truck is used for private use, we will dispatch.)
Automobile Roadside Assistance Program Benefits
• Service for taxicabs, tractors, boats, trailers, dune buggies,
or vehicles used for competition, or stolen vehicles.
• Service for unlicensed vehicles
• Service for vehicles with expired safety inspection sticker,
license plate sticker, and/or emission sticker(s) where required
by law.
• Service for vehicles illegally parked or impounded.
• Repeated service calls for a car in need of routine maintenance
• Service when a vehicle is snowbound. We do not hoist, winch or
shovel vehicles from unplowed areas, snow banks, snowbound driveways
or curbside parking.
Travel Benefits and Services Provided:
• Travel reservations
• Hotel and motel discounts
• Car rental discounts
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For more informations call at 727-776-6189
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Per Trip Coverage
For more information about a trip coverage,
please send us email at :
roadside@valorfamilygroup.com
